- County on forms
- Queens County (say “Queens”)
- Medicaid run by
- NYC HRA, citywide
- ZIP codes (approx.)
- 11375
ZIP codes are orientation only. Verify yours with USPS. Russian, Spanish, Chinese, and Hebrew are widely spoken; interpreters are available on every line listed here.
In short
Forest Hills has a large population of retired teachers, transit workers, and city employees living in co-ops between Austin Street and the Grand Central Parkway, plus long-time homeowners in the Gardens and Cord Meyer. Many have a pension on top of Social Security, which usually puts them above the Medicaid line but not always above the Medicare Savings Program line, and rarely above the EPIC line. This page is about finding out which programs a Forest Hills household should ask about, and who answers the question for free.
ZIP orientation (approximate)
ZIP 11375 covers nearly all of Forest Hills, from the Rego Park border east past the 71st Avenue–Continental station to the Kew Gardens line. Boundaries are approximate; verify with USPS. The county for any form is "Queens," and the Long Island Rail Road stop in the neighborhood does not change that.
How to reach HIICAP and NY Connects from here
- HIICAP: 1-800-701-0501. Say "Queens" when asked for your county. Ask the counselor to run through the Medicare Savings Programs, Extra Help, and EPIC in one conversation; that is normal for them.
- NY Connects: 1-800-342-9871 (Relay 7-1-1).
- Nearest in-person site: India Home, 178-36 Wexford Terrace, 2nd floor, Jamaica, NY 11432, 917-288-7600, weekdays 9 to 5, by appointment. From 71st Avenue take the F toward Jamaica to 169th Street; the site is off Hillside Avenue. Book through NYC Aging Connect at 212-244-6469 (ask for HIICAP).
Local Medicaid channel tip
Applications for the Medicare Savings Programs from Forest Hills go to HRA, the citywide Medicaid agency, not to any office in the neighborhood. The HRA Medicaid Helpline is 1-888-692-6116. HRA's Queens office locations are on nyc.gov/hra.
What usually happens next
- Add up monthly income for yourself, or for you and your spouse if you live together: Social Security before the Medicare deduction, pension, any annuity or rental income. Savings and the value of a co-op or house do not count for the Medicare Savings Programs in New York.
- Compare against the year's limits. For 2026 the state lists QMB at $1,836 a month for one person and $2,489 for a couple, and QI at $2,474 and $3,355 (health.ny.gov). Many Forest Hills pensioners fall in the QI band, which pays the Part B premium only.
- If you are over the QI limit, check EPIC. EPIC is for New Yorkers 65 and older with annual income below $75,000 single or $100,000 married who are in a Part D plan and do not have full Medicaid (health.ny.gov). The EPIC Helpline is 1-800-332-3742 (TTY 1-800-290-9138).
- Call HIICAP with those numbers and your medication list. The counselor will say which applications are worth filing and in what order.
- File DOH-4328 with HRA for QMB or QI, with copies of your Medicare card, ID, income proof, and an address document. Extra Help follows automatically if the MSP is approved.
Common mistakes
- Stopping at "I have a pension, so I will not get anything." The QI limit is higher than most people expect, and EPIC's limit is far higher. A Forest Hills couple with two modest pensions can be under one of them.
- Asking a co-op's on-site social worker or a NORC program to file the application. They can help organize the papers, and that is valuable, but the application goes to HRA under your name and signature.
- Thinking the LIRR station puts you in Nassau County. Forest Hills is in Queens County. Writing anything else on a county line delays the application.
Nearby orientation (orientation only)
Long Island Jewish Forest Hills, on 66th Road just off Queens Boulevard, is the neighborhood hospital. The Forest Hills–71st Avenue station (E, F, M, R) is the way to the in-person counselor in Jamaica. Neither is an application office.
Free public help from Queens
These lines are run by New York State, New York City, Social Security, or Medicare. None of them sells anything. When the HIICAP recording asks for your county, say “Queens.”
- HIICAP (free Medicare counseling)Mon–Fri, 8:30 a.m.–5:00 p.m.1-800-701-0501
- NY ConnectsLong-term services and supports, any age. Relay 7-1-11-800-342-9871
- NYC HRA Medicaid HelplineMedicaid and Medicare Savings Program applications, renewals1-888-692-6116
- NYC Aging ConnectAsk for HIICAP; in-person appointments. Also 212-AGING-NYC212-244-6469
- Social SecurityExtra Help applications, Part B premium deduction1-800-772-1213
- EPIC HelplinePrescription help for New Yorkers 65 and older. TTY 1-800-290-9138. Mon–Fri, 8:00 a.m.–5:00 p.m.1-800-332-3742
- MedicareTTY 1-877-486-2048. 24 hours a day1-800-MEDICARE (1-800-633-4227)
Numbers checked against official sources on September 10, 2026. Hours and phone menus change; the official sites are aging.ny.gov, nyc.gov/aging, nyc.gov/hra, ssa.gov, health.ny.gov/epic, and nyconnects.ny.gov.
What to ask, in one sentence each
- HIICAP“I have Medicare and my income is about this much a month. Can you check whether I should apply for QMB or QI, and whether I already have Extra Help?”
- HRA Medicaid Helpline“Where do I send the Medicare Savings Program application (form DOH-4328), and how do I check on one I already sent?”
- Social Security“Is my Part B premium still being deducted from my check, and can I apply for Extra Help with drug costs?”
- EPIC“I am 65 or older and have a Part D plan. Can I apply, and what would EPIC do to my copays?” (Only if you do not have full Medicaid.)
Check your situation
The screener on this site gives an educational estimate of which program band to ask about. It is not an application and cannot approve anyone. HRA, Social Security, and EPIC decide; HIICAP explains it for free.
Sources
- https://www.health.ny.gov/health_care/medicaid/program/update/savingsprogram/medicaresavingsprogram.htm
- https://www.health.ny.gov/health_care/epic/eligibility.htm
- https://www.health.ny.gov/health_care/epic/application_contact.htm
- https://www.nyc.gov/site/hra/help/health-assistance.page
- https://www.nyc.gov/site/dfta/services/health-insurance-assistance.page
Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.
