- County on forms
- Queens County (say “Queens”)
- Medicaid run by
- NYC HRA, citywide
- ZIP codes (approx.)
- 11360, 11361, 11364
ZIP codes are orientation only. Verify yours with USPS. Korean and Chinese are widely spoken alongside English; interpreters are available on every line listed here.
In short
Bayside is single-family houses, Bay Terrace co-ops, and a lot of retirees who paid off a mortgage and now live on Social Security and a pension. Almost none of them think of themselves as candidates for a "Medicaid program," and for full Medicaid they are usually right. But the Medicare Savings Programs in New York have no resource test, which means the house does not count, and EPIC's income ceiling is high enough that most Bayside retirees over 65 are under it. This page explains the two programs Bayside residents most often overlook.
ZIP orientation (approximate)
ZIP 11360 covers Bay Terrace and the north, 11361 central Bayside around Bell Boulevard, and 11364 Oakland Gardens to the south. Approximate; verify with USPS. The county is "Queens."
How to reach HIICAP and NY Connects from here
- HIICAP: 1-800-701-0501. Say "Queens." Free, confidential, no sales. Most Bayside residents use the phone.
- NY Connects: 1-800-342-9871 (Relay 7-1-1).
- Nearest in-person sites: India Home in Jamaica (178-36 Wexford Terrace, 917-288-7600, weekdays 9 to 5) by bus toward Jamaica, or RAICES/Corona Senior Center (102-47 43rd Avenue, 718-458-7259, weekdays 9 to 4) by LIRR from Bayside to Flushing–Main Street and the 7 west. Both by appointment through NYC Aging Connect at 212-244-6469 (ask for HIICAP).
Local Medicaid channel tip
Even for QI only, the application goes to HRA, the citywide Medicaid agency. The HRA Medicaid Helpline is 1-888-692-6116. You do not need to be "on Medicaid" to file DOH-4328; QI is a Medicare Savings Program that Medicaid administers, and people approved for QI do not get Medicaid itself.
What usually happens next
- Add up monthly income (Social Security before the Medicare deduction, pension, any annuity). Leave the house, the car, and the savings out; New York applies no resource test to QMB or QI.
- Compare to the 2026 QI limit on health.ny.gov: $2,474 a month for one person, $3,355 for a couple. QI pays the Part B premium, which is $202.90 a month in 2026 on medicare.gov's standard schedule.
- If you are over the QI line and 65 or older, check EPIC. The state's requirements are annual income below $75,000 single or $100,000 married, enrollment in a Part D plan, and not having full Medicaid. The EPIC Helpline is 1-800-332-3742 (TTY 1-800-290-9138).
- Extra Help is a separate federal check. For 2026 medicare.gov lists $23,940 a year (one) and $32,460 (couple) in income and $18,090 and $36,100 in resources; unlike the New York MSPs, Extra Help does count savings. Apply through Social Security at 1-800-772-1213.
- Call HIICAP with the numbers and your medication list; the counselor will say which of the three applications is worth filing.
Common mistakes
- Ruling yourself out because you own the house. For QMB and QI in New York, only income counts. The house is irrelevant to the application.
- Ignoring EPIC because "that is a low-income program." Its ceiling is $75,000 for one person and $100,000 for a couple, which covers most Bayside retirees over 65 who are in a Part D plan.
- Applying for Extra Help and assuming a denial for resources means no MSP either. The two programs use different rules; a savings account that blocks Extra Help does not affect QI.
Nearby orientation (orientation only)
Bayside has no hospital of its own; the closest large ones are in Flushing (NewYork-Presbyterian Queens and Flushing Hospital Medical Center). The LIRR Bayside station on the Port Washington branch is the fastest way to Flushing and the 7 train. None of these takes applications.
Free public help from Queens
These lines are run by New York State, New York City, Social Security, or Medicare. None of them sells anything. When the HIICAP recording asks for your county, say “Queens.”
- HIICAP (free Medicare counseling)Mon–Fri, 8:30 a.m.–5:00 p.m.1-800-701-0501
- NY ConnectsLong-term services and supports, any age. Relay 7-1-11-800-342-9871
- NYC HRA Medicaid HelplineMedicaid and Medicare Savings Program applications, renewals1-888-692-6116
- NYC Aging ConnectAsk for HIICAP; in-person appointments. Also 212-AGING-NYC212-244-6469
- Social SecurityExtra Help applications, Part B premium deduction1-800-772-1213
- EPIC HelplinePrescription help for New Yorkers 65 and older. TTY 1-800-290-9138. Mon–Fri, 8:00 a.m.–5:00 p.m.1-800-332-3742
- MedicareTTY 1-877-486-2048. 24 hours a day1-800-MEDICARE (1-800-633-4227)
Numbers checked against official sources on September 10, 2026. Hours and phone menus change; the official sites are aging.ny.gov, nyc.gov/aging, nyc.gov/hra, ssa.gov, health.ny.gov/epic, and nyconnects.ny.gov.
What to ask, in one sentence each
- HIICAP“I have Medicare and my income is about this much a month. Can you check whether I should apply for QMB or QI, and whether I already have Extra Help?”
- HRA Medicaid Helpline“Where do I send the Medicare Savings Program application (form DOH-4328), and how do I check on one I already sent?”
- Social Security“Is my Part B premium still being deducted from my check, and can I apply for Extra Help with drug costs?”
- EPIC“I am 65 or older and have a Part D plan. Can I apply, and what would EPIC do to my copays?” (Only if you do not have full Medicaid.)
Check your situation
The screener on this site gives an educational estimate of which program band to ask about, including the EPIC range. It cannot approve anything.
Sources
- https://www.health.ny.gov/health_care/medicaid/program/update/savingsprogram/medicaresavingsprogram.htm
- https://www.health.ny.gov/health_care/medicaid/program/update/savingsprogram/
- https://www.health.ny.gov/health_care/epic/eligibility.htm
- https://www.health.ny.gov/health_care/epic/application_contact.htm
- https://www.medicare.gov/basics/costs/help/drug-costs
- https://www.nyc.gov/site/hra/help/health-assistance.page
- https://www.nyc.gov/site/dfta/services/health-insurance-assistance.page
Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.
